Who I help most
Startups
I can help you build a compelling brand and customer funnel from the ground up, ensuring you make a strong impression that leads to sales.
Growing Businesses
Let’s fine-tune your user experience, improve your product, and create marketing assets and brand stories that convert with your target market.
Established Teams
Up-level your teams and output. I offer design audits, process optimization, leadership support, and direction to take your teams to the next level.
User Experience
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Brand
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Product
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Design Consultation
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Workshops
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Research
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Design Sprints
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Audits
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Journey Mapping
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User Interfaces
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Design Thinking
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Campaigns
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User Experience 〰️ Brand 〰️ Product 〰️ Design Consultation 〰️ Workshops 〰️ Research 〰️ Design Sprints 〰️ Audits 〰️ Journey Mapping 〰️ User Interfaces 〰️ Design Thinking 〰️ Campaigns 〰️
Recent work
My work covers end-to-end customer experiences across brand, marketing, and product.
How I Help Organizations
Design should do more than look good—it should bring clarity, build trust, and move your business forward. That’s where I come in.
I help organizations align brand, product, and experience so teams can design and ship with confidence.
I also work at the system level—helping teams collaborate better, scale their design practice, and stay focused on outcomes that matter.
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Design org leadership, vision, and maturity scaling
Aligning teams around shared goals and customer outcomes
Redesigning delivery models for Product and Marketing
Strategic innovation across Product, UX, CX, Brand, and Marketing
Cross-functional alignment for short- and long-term success
Workshops, storytelling, and research that influence at scale
Helping teams focus on outcomes over outputs
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Building UX research operations and testing programs from scratch
Turning customer and business needs into actionable priorities
Connecting UX metrics to revenue, retention, and efficiency
Journey optimization for adoption, engagement, and retention
Breaking down silos to improve end-to-end customer experience
Modernizing and unifying platforms, brands, and UX
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Building customer trust through clarity, UX, and design
Collaborative workshops that shape stronger brands and products
Growth through scalable design systems and cross-functional enablement
Customer-centered positioning, differentiation, and storytelling
Platform redesigns, modernization, and product unification
0→1 product strategy, GTM alignment, and roadmap shaping
AI-enabled experiences with humans thoughtfully in the loop
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Hiring, coaching, restructuring, and high-performance planning
Raising quality through critique, mentorship, and thoughtful stretch goals
Building scalable Design Ops and UXR practices from scratch
AI workflows and automation that increase speed to ship
Creating high-trust, low-ego teams that take smart risks
Leading teams through growth, ambiguity, and organizational change
Executive buy-in through clear storytelling, strategy, and data
I make creatives their best—in what they make and how they work.
I turn talented creatives into unstoppable teams.
After designing for agencies, non-profits, and freelance clients, I leapt into full-time Creative Leadership. Today, I see the team as my greatest project.
Get in touch
Let’s start talking about your project or a potential partnership.
Design Insights
People say the nicest things…
I’ve worked with some amazing people over the years. Here’s what some of them have said about working with me.
Strategy
“I have had the pleasure of working with Stephanie in a cross-functional team pulled together by our COO. I have continually been impressed with her professionalism, attention to detail, and action-orientation. I am grateful for her thoughtful questions and her persistence when it comes to highlighting just not any insights but key insights. It is because of Stephanie that I feel our team is able to put their best foot forward when it comes to meeting with our executives.”
– Yanira Sesniak, Sr. Program Manager at Microsoft (Sr. Mgr of Customer Onboarding at Keap)
“Steph also runs the best design thinking workshops I've ever participated in. She has a gift that she can turn any workshop into a fun, engaging, and useful exercise to make decisions and drive change. Whether it's a smaller workshop for the designers figuring out operating principles or a large-scale redesign with 60+ voices, Steph skillfully thrives in those environments. I have since tried to use her workshop templates, summon my inner Steph, and always get kudos afterward!”
– Andy Phillips, Senior Product Designer, Versapay
“Not only is Stephanie's work creative and beautifully designed, but it's driven by user experience and works toward ROI. She does what it takes to make the end result perfect. And let's be honest, she's incredibly loyal and cares very deeply about the people on her team. You want her working with you, trust me.”
– Kayla Izard, Marketing Specialist at Resound
Branding & design
“Stephanie has been spearheading our branding documentation and digital assets that allow our employees and partners to know how and when to use our brand, as well as get access to all they need. They have created a cohesive environment that definitely puts us as a top-tier company in this area.”
– Steven Meyer, Chief Product Officer at PartsTech (former Head of Product Design at Keap)
“Working with Stephanie on the Big Grit campaign has been amazing. Her dedication to telling the story juuuuust perfectly has been no easy feat, taking long hours and consistent analysis... but she kills it anyway! Her creative genius is unmatched. Thank you, Steph, for paving the creative direction of the campaign! 🙏”
– Rahal Tuoti, Owner of Lucena Creative (former Associate Product Marketer at Keap)
“Stephanie has a unique ability to see visual identities and brand systems from start to finish. She clearly understands the big picture while still focusing on the little details that makes the client shine. She’s über talented and adds value to any team she's on.”
– Mark Miller, Founder of Historic Agency (former Marketing Director at Frontiers)
“Stephanie is the epitome of a detail-oriented, strategic designer. For Resound, she has not only executed fantastic work for our clients, but elevated our own brand… I would highly recommend her to anyone who wants to bring cohesiveness and strategic effectiveness to their brand communications.”
– Mike Jones, Founder and Managing Partner, Resound
Creative leadership
“Steph was integral to both our team’s success and my own professional growth. She possesses the rare ability to lead by example while also allowing her team the space to stretch their abilities. When I needed autonomy to figure something out on my own, she provided it. When I hit a wall and needed help, she was there. She helped me find not just my abilities, but also the confidence to believe in them. Our organization went through plenty of change. Steph was always there to paint a clear path forward and provide much needed stability. I’ve never had a Manager like her.”
– Joe Crawford, Senior Copywriter and Creative Strategist, Versapay
“Stephanie is exactly what every creative hopes for in a leadership figure. She has infectious positivity combined with laser focus on production and delivery. Stephanie puts her team first, constantly checking in, listening and setting us up for success. She is easily one of the most effective and motivating management figures I have ever had in my corner.”
– Derek Harju, former Copywriter at Keap
“Have you ever met someone who genuinely cares about you and wants you to succeed at work and in life? That's Steph. Every time we met, the conversation focused on my goals or how she could help me. That's the best example of leadership you could ever ask for.”
– Andy Phillips, Senior Product Designer, Versapay
“So glad to have Stephanie as my manager! Thank you for always supporting and helping me to get UX projects going! As a UX designer in creative team, I've always felt empowered to go for better experience. It's been a great journey to work on the resource hub redesign, journey mapping, live demo sign up redesign, and etc. Excited to keep improving our customer experience together!”
– Chen Hu, Staff UX Designer/Sr. UX Analyst at Visa (former Sr. Experience Designer at Keap)
Improving work life
“Stephanie has done some awesome work around diversity. She joined the D&I team, designed Slack icons for Pride month, and gave valuable feedback and insights to Marketing Leadership on our response to the tragic death of George Floyd and the resulting protests. She has done all these things by getting the feedback of those in the communities they impact, and has also helped spearhead the development of a brand and marketing diversity panel of Keapers who speak for the underrepresented to improve our reactive marketing and long-term strategies. This is awesome work, done with a ton of heart, to make Keap an awesome place to work for everyone and to stand for justice in our world. Thanks for living out our value of We Genuinely Care, Steph!”
– Jake Johnson, Director of Creative at Keap
“I really value having Stephanie on the Diversity & Inclusion committee because she brings so much to the table with her positive energy and ideas. Further, I can always count on her to provide solid and thoughtful critiques. Even when we are all busy with our normal roles, she consistently carves out time to help. She shows the type of care for the person, the group and the company that moves us forward. Thank you, Stephanie!”
– Tim Snyder, Senior Financial Analyst at Keap
“Shoutout to Stephanie for being a great peer. She's always eager to find better ways of working together across departments and is always a good listener when chatting about all kinds of stuff. Keep up with the good work Stephanie! 👍”
– Steven Meyer, Chief of Product at PartsTech (former Head of Product Design at Keap)
How can I help you?
Let’s start talking about your project or a potential partnership.